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How to get in touch

We continue to develop our communication systems to help keep you fully informed.

Please ensure all contact details for students are up to date at all times - contact the main school office with changes.

Please be aware that staff can not always respond to queries instantly. We will try to ensure all communication is swiftly dealt with.

Home to School Communication

These are the methods parents / carers should use to get in touch with school:

Detail Type of Communication Information
Reporting absence 

Text school detailing the reason

Phone school office number if absolutely necessary
07860055921 (text only number)
Whole school concern or serious concern A member of the Senior Leadership Team: Headteacher, Senior Assistant Headteachers, Assistant Headteachers, Business Manager Telephone or email - see contact details in the Staff tab on this page
Pastoral concern
  • Pastoral Support Manager
  • Senior Assistant Headteacher - Student Wellbeing
  • Assistant Headteachers - Engagement and Progress (Key Stage 3/4)
  • Assistant Headteacher - Head of Post 16
  • Heads of House
As above
Faculty or subject concern Heads of Faculty As above
Data, assessment or progress concern Mr Melton - Senior Assistant Headteacher   As above
Information on your child For password or other related queries speak to Mr Adams - IT Systems Manager Use SIMS APP link in on the school website
General non-urgent enquiries enquiries@tuptonhall.org.uk Telephone or email - see contact details in the Staff tab on this page
Aspire Centre Mrs S Burton - Aspire Manager (Extended Services & Inclusion Leader) Telephone or email - see contact details in the Staff tab on this page
Safeguarding issues   Mrs Webb - Senior Assistant Headteacher (Student Experience and Wellbeing) Telephone or email - see contact details in the Staff tab on this page
 

Please only use email to contact staff who are identified by a hyperlink in the ‘Staff List’ under the Staff tab on the school website.

Please allow 5 working days for staff to respond.
 
School to Home Communication

These are the methods we use to keep in touch with parents / carers:

Detail Type of Communication Information
Progress and attainment
  • Live on SIMS App
  • Three printed data sheets and one full printed report sent home with students
  • The same documents are attached to SIMS App

Forgotten your login or need IT help? Email Mr Adams - IT Systems Manager

Praise
  • Live on SIMS App
  • Post card home
  • Letters posted
  • Email
  • Rewards – House Points (to be launched after Christmas)
  • Phone call

House points used by all teachers to reward students

Other forms of praise used in different ways by different subject teachers
Face to face   Three calendared parents and staff meetings throughout the year Focus and agenda items to be published prior to each event 
Behaviour

Serious incidents by telephone

ALL incidents online (SIMS Parent App)
 
Policies, copies of letters home  & key dates
  • Email
  • Twitter
  • Facebook
  • Website

Twitter and Facebook inform of major updates on website

Policies, information and letters home published on website
Important information or changes to information
  • Email
  • Twitter
  • Facebook
  • Website
Emergency notices like snow closure days - on school website / social media, broadcast on Peak FM and Derbyshire County Council website
Health issues  Phone